Custom AI agents
AI Agent Building for practical business workflows, not uncontrolled automation.
FinnAgent designs internal and external AI agents that use approved knowledge, structured workflows, integrations, human approvals, and safety boundaries before actions affect customers or business systems.
GroundingApproved sources, retrieval, business rules, and workflow context
ApprovalsReview-first actions for sending, posting, scheduling, or updating records
IntegrationsConnect tools through scoped APIs, clear permissions, and audit direction
Agent use cases
Build agents around the workflows that create real leverage.
Start with one high-value workflow, define the knowledge and permissions, add human approval where risk exists, then expand once quality and accountability are proven.
Support agentsCustomer-facing or operator-facing agents for service, triage, and escalation.
Internal knowledge agentsSearch, summarize, and explain approved company knowledge for teams.
Workflow assistantsPrepare drafts, plans, summaries, and recommended actions for human review.
Integration agentsConnect approved systems with scoped permissions and reviewable action logs.